SCSM Customize the Business Services Form
I recently added some custom fields to the Business Service class, and I wanted to add those fields to the Business Service’s form. However, it turns out that the Business Service’s form is really...
View ArticleStart Azure Automation runbook on Hybrid Worker with PowerShell
It appears that the Azure Automation cmdlet Start-AzureAutomationRunbook, in the Azure PowerShell module v0.9.3, has been updated to include a new parameter named RunOn. This parameter can be used to...
View ArticleSCSM PowerShell: Series Overview
Unless you’ve been living under a rock for the last few years, you know that PowerShell is the future for Microsoft. With products like Service Manager Automation and Azure Automation, a solid...
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SCSM PowerShell: Getting Started with Service Manager PowerShell
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. Service Manager comes with two different PowerShell modules, the...
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SCSM PowerShell: Get Work Item Information
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. If you look at the Service Manager cmdlets, you will notice that there...
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SCSM PowerShell: Get Configuration Item Information
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous post we looked at getting work item information using...
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SCSM PowerShell: Get Relationships
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous posts, we looked at returning work item and...
View ArticleSCSM PowerShell: Modifying Work/Configuration Items
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous posts we saw how to return Work and Configuration Item...
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SCSM PowerShell: Working with Relationships
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In a previous post we looked at how to display relationships...
View ArticleSCSM PowerShell: Get List Items
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the overview article for this series I stated, with regards to the...
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SCSM PowerShell: Create Configuration Items
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous posts we looked at updating items and relationships...
View ArticleSCSM PowerShell: Create Work Items
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous post, Creating Configuration Items, we saw how to...
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SCSM PowerShell: Creating PowerShell Workflows
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. Now that we have covered creating and editing items using the Service...
View ArticleHTML5 Self-Service Portal Roles and Features PowerShell
Here is a quick one line command to install all the required roles and features for the new Service Manager HTML5 Self-Service Portal. Install-WindowsFeature –Name...
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Cluster Shared Volumes Cleanup Script
I was recently tasked with cleaning up a client’s Hyper-V environment. This particular environment had experienced some pretty bad VM sprawl. Even worse when VMs were migrated to cluster, or removed,...
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Creating SCSM Work Items from Template in Orchestrator (with Prefixes!)
One of the most common complaints I’ve heard when creating work items from a template in Orchestrator is the lack of prefixes on the activities. This same problem exists when using SMLets to create a...
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Creating SCSM Work Items from Template with Prefixes!
In a previous post I showed how you can create a Service Manager Work Item from a template in Orchestrator by using the SDK. The reason you would want to do this, is so you can include the prefixes on...
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Install PowerShell in CentOS 7 Core
Installing PowerShell for Linux is a pretty straight forward process, but can be kind of a pain if you are using a core install. Below are tips and directions for installing PowerShell in CentOS 7...
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Create SLA Specific Subscriptions in Service Manager
Often times you need to use different email templates for SLA notifications, or send notifications to different recipients. Unfortunately, with the way that Service Manager handles SLAs, this can be...
View ArticleSpell Check Your Service Manager Environment
Good spelling is an important, and sometimes overlooked, aspect of providing your users and customers a professional IT Service Management experience. Nothing is more embarrassing than going back to...
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